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            Conducting the Information Interview pre-test

Take this pre-test to determine how much you already know about conducting the information interview.

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  1. The first step in the information interview process is:

    preparing the report.
    presenting the report.
    conducting the interview.
    researching the topic.
    determining the purpose.
    selecting interviewees.
    structuring the interview.

  2. Rapport in the information interview is:

    the sole responsibility of the interviewer.
    not essential to a productive interview.
    established in the body of the interview.
    always developed the same way in all interviews.
    easy to establish regardless of the interviewer's and interviewee's backgrounds.
    should be based entirely on the interviewer's first impressions of the interviewee.
    the process of creating goodwill and trust between interviewer and interviewee.

  3. In the post-interview assessment, the interviewer should ask her/himself:

    Did I do a good job in the interview?
    What information is factual or verifiable?
    Did the interviewee seem to like me?
    How can I use this information to achieve my own goals?
    What information will best demonstrate all the research I've done?
    Do I need to change the interview's purpose to fit with the information I gathered in the interview?
    Did I ask enough questions?

  4. When interviewees are reluctant to reveal information, the interviewer should:

    try a persuasive tactic such as saying: Without information from you, the story will be incomplete.
    threaten the interviewee by saying something like, If you don't cooperate, I'll report you to your supervisor.
    include in the final report what the interviewee probably would have said.
    act in a superior manner and imply that she/he already knows the information.
    badger and harass the interviewee until she/he finally provides the information sought.
    berate the interviewee.
    try to trick the interviewee into revealing the information.

  5. What question sequence should interviewers use when interviewees need help remembering something?

    quintamensional design
    inverted funnel

  6. In preparing the report, the ethical interviewer:

    uses information from interviews to further her/his own agenda.
    distorts information if it will make for a better story.
    leaves out information that may reflect poorly on the interviewer.
    takes quotes out of context to develop a more sensational narrative.
    simply reports the information gathered, without any analysis.
    does not distort or misrepresent information gathered in the information interview.
    thinks of interviewees only as sources of information.

  7. In selecting interviewees, the interviewer should ask:

    Will this person support my point of view on the topic?
    Can the person freely and accurately transmit information to me?
    Can the person easily be persuaded to reveal sensitive information?
    Can the person arrange her/his schedule to fit mine?
    How will this person likely answer my questions?
    Will this person be easy to interview?
    Do I like this person?

  8. When phrasing questions for an information interview, the interviewer should pay attention to:

    nonverbal indicators.
    psychological compatibility.
    information parameters.
    social heuristics.
    cognitive structures.

  9. The information interview is a(n):

    competitive process.
    one-sided process.
    simple process.
    elementary process.
    curvilinear process.
    linear process.
    collaborative process.

  10. "Tell me about your first experience hiking the Grand Canyon," is what type of question?

    highly closed-ended
    highly open-ended
    moderately open-ended
    moderately closed-ended

  11. Determining how to present the report in the information interview process depends on the:

    length of the interview.
    the number of people interviewed.
    questions asked in the interview.
    what others have done on the same topic.
    what format will most impress the person evaluating the presentation.
    what format will take the least amount of time to complete.

  12. The second step in the information interview process is:

    preparing the report.
    presenting the report.
    conducting the interview.
    researching the topic.
    determining the purpose.
    selecting interviewers.
    structuring the interview.

  13. In determining the usefulness of information from any source, the researcher/interviewer should ask all of the following EXCEPT:

    What inferences has the author drawn?
    Is the author's viewpoint consistent with mine?
    What are the author's conclusions?
    Is this evidence of sufficient quality and quantity?
    Is there any information the author seems to have omitted?
    What is the author trying to communicate?
    What are the author's underlying assumptions?

  14. "What do you mean when you say the speaker was charismatic?" is what type of secondary question?

    nudging probe
    mirror question
    reflective question
    reactive probe
    probe to increase clarity
    probe to identify feelings
    clearinghouse probe